Pure Spa Policy

There are several ways to schedule an appointment; by phone or in person. A Visa or MasterCard is needed to secure bookings for multiple services. We reserve the time and space for you, making it unavailable to others.
All spa guests should arrive at least 10 minutes prior to their service.

   - All spa guests will be provided with a robe and slippers.

- If you are running late we ask that you call us as soon as possible, so that we can do our best to accommodate you.

          - We require a 24 hour advance notice of cancellation.

- We strive to create a relaxing environment. For this reason and their safety we request children be brought to the spa for services only.

- If for any reason you did not enjoy your stay or your services we invite you to return and let us know, so that we can correct the situation. Please respond in 24 hours.

- Upon your visit to the spa we ask that you turn off your cell phone or turn it on vibrate, this is time you have set aside to de-stress and escape the outside world so please makes the best of it.
- Gratuities are not included in our prices it is paid directly to our therapist.

- There are several ways you can purchase gift certificates by calling us at (516) 543 - 4044, from our website purchase at our location.
- Certificates must be presented at the time of redemption.
- Unfortunately, lost or stolen cards cannot be honored. Gift Certificates are valid for one year from the date of purchase and are not refundable or exchangeable at any time.

- Prices are subject to change without notice. In certain instances, our fee schedule may change before our website does. Please confirm prices while booking your appointment.